What to Expect When You Reach Out
Look, we know reaching out to hotels can sometimes feel like shouting into the void. Not here though. When you contact us, you're talking to real people who actually care about making your stay amazing.
Our team's been trained to listen first, then help. Whether you're booking a room for tonight or planning a wedding two years out, you'll get the same attentive service.
Response Times
Phone calls answered immediately during business hours. Emails within 2-4 hours. After hours? We'll get back first thing in the morning.