Your Privacy Matters
We're committed to keeping your info safe and being straight with you about how we use it
Control what data you share with us during your visit
Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: your trust means everything to us at Kythariel Quintal. So we've tried to lay this out in plain English, no legal mumbo-jumbo.
When you stay with us, book a spa treatment, or even just browse our site, you're sharing bits of info with us. We don't take that lightly. This policy spells out what we collect, why we need it, and how we keep it locked down tight.
We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) because it's the law, but also because it's the right thing to do.
Fully compliant with Canadian federal privacy legislation
Alright, let's break this down into what we actually gather when you interact with us:
We're not collecting data just for kicks. Here's what we actually do with it:
Processing bookings, confirming reservations, arranging room preferences, and basically making sure everything runs smooth when you're here.
Processing transactions securely, sending you receipts, and managing any refunds if needed. All encrypted and secure, promise.
Sending booking confirmations, updates about your reservation, and responding to your questions. We'll also send occasional promotions, but only if you've said that's cool.
Remembering your preferences, suggesting services you might dig, and tailoring your wellness programs to your goals.
Meeting Canadian laws and regulations, preventing fraud, and keeping everyone safe.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our site work better and remember stuff about your visit.
These keep the site running. Can't really turn 'em off without breaking things.
Help us understand how folks use the site so we can make it better.
Remember your preferences and settings between visits.
Track your browsing to show you relevant offers. Totally optional.
We don't sell your data. Period. But we do share it with some trusted partners who help us run things:
Canadian privacy law gives you some pretty solid rights when it comes to your personal info. Here's what you can do:
Request a copy of all the personal info we've got on you. We'll send it over within 30 days.
If something's wrong or outdated, let us know and we'll correct it ASAP.
Want us to forget you? We'll erase your data, unless we're legally required to keep it.
Unsubscribe from marketing emails anytime. Just hit that unsubscribe link at the bottom.
Get your data in a format you can use elsewhere. We'll send it in a common file type.
Not happy with how we handle your info? You can complain to the Privacy Commissioner of Canada.
Security isn't just a checkbox for us - it's baked into everything we do. Here's how we protect your info:
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS.
Data stored on Canadian servers with physical security, firewalls, and regular security audits.
Only authorized staff can access your info, and they're trained on privacy best practices.